Refund policy

 

No Returns or Refunds Policy

Thank you for shopping with us. Please read our No Returns or Refunds Policy carefully before making your purchase. By completing your transaction, you acknowledge and agree to the terms outlined below.

1. No Returns

All sales are final. All products are bespoke and personalised to your specification. As such, we do not accept returns or exchanges for any products or services purchased. Please ensure that you carefully review all product details, specifications, descriptions, and your instructions to tailor and personalise your product before making a purchase.

2. No Refunds

All products are tailored to your specification and personalised in accordance with your instructions.  As such, we do not issue refunds under any circumstances, including but not limited to:

• Change of mind
• Incorrect selection of product or service
• Dissatisfaction with the product or service

3. Exceptions

This policy does not affect your statutory rights. If you receive a product that is damaged, defective, or incorrect, please contact us at info@habasdashery.com within 7 days of receiving the product. We may, at our discretion, provide a replacement or alternative resolution.

4. Customer Responsibility

It is the customer’s responsibility to review all purchase details, including sizing, colour, and other specifications, prior to completing the transaction. If you need assistance, please contact us before making your purchase.

5. Contact Us

If you have any questions about this policy, please reach out to our support team at:
info@habasdashey.com.